Before setting up, make sure you have the following:
- Provided 5VDC Power Adapter
- (2) HDMI Cables (ver. 1.4 or later)
- Analog RCA Cable or Optical SPDIF Cable (based on your setup)
Connection Instructions
1) Connect provided power adapter to power port located on the front of the JTDAT5CH and to an available 110V power receptacle. 2) Connect your 1st HDMI cable to the HDMI output port of your HDMI Source device (Game Console / Streaming Device / Computer) 2.1) Connect the other end of your 1st HDMI cable to the HDMI input port of the JTDAT5CH 3) Connect your 2nd HDMI cable to the HDMI output port of the JTDAT5CH 3.1) Connect the other end of your 2nd HDMI cable to the HDMI input port of your display device (HDTV / Projector) *Please note this device supports up to 1080P signal 4) Connect either your Analog RCA cable or Optical SPDIF cable to your audio device (AV Receiver / Soundbar / Headphones) ***Please note that this device does not decode or convert audio formats. Analog RCA Output ports are only capable of supporting a 2-Channel Stereo PCM Audio format. For multichannel audio formats, user must use the Optical SPDIF output port. 5) Select the audio format you wish your source device to output by selecting one of the three available EDID toggle switch settings.2CH – EDID emulator setting that tells your source device to output a 2CH audio format
5.1CH – EDID emulator setting that tells your source device to output a multichannel audio format
PASS – EDID copy setting that will copy the EDID settings of your connected display device (HDMI output port) and provide them to your source device
For additional support and troubleshooting, contact the J-Tech Digital Technical Support team via email or phone. Technical Support is available from 9AM – 6PM CST, Monday – Friday.
J-Tech Digital Support Team support@jtechdigital.com 1-888-610-2818
Hi, I have the J-Tech 4k HDMI audio extractor. I am connecting the digital optical port with cable to my surround sound unit. It does not work, neither does the plain RCA jack port. I cannot seem to get it to work under any configuration or even with another speaker or device. I am using FireTV 4k stick for my input. I even turned off the dolby digital setting on the firestick.
Hi Richard, in the case there is still an issue at hand with your set up, I thought I might make a few suggestions with the given information from your post.
Although I am unsure of what exact surround sound unit you are referring to, I will make the assumption that it has the ability to reproduce to the full surround sound signal of an AC3 file, (Audio Codec 3, Dolby Digital, DTS, etc), or in more understandable terms: a Dolby Digital-supporting home theater amplifier or soundbar. Given that is true, and you have ensured to allow the firestick to transmit Dolby Digital signal once again, there are still a few things to make sure of.
For example, it is important that the HDMI cable you are using is HDMI 1.4 or later to ensure the proper signal is being sent to the J-Tech HDMI Audio Extractor. Similarly, the PASS setting on the J-Tech unit would be my first suggestion, as the J-Tech unit has so far not been able to provide a signal to your soundbar over Optical SPDIF then it is likely that your soundbar setting needs to be in OPT (Optical, SPDIF, etc.).
If you have also ensured the input setting on your soundbar module is correct, I would advise you look into your device’s manual regarding CEC (Consumer Electronics Control), which traditionally acts as an interfacing command starting from your source device (FireTV), through the J-Tech (PASS), which then terminates over Optical (SPDIF) to your receiver (Soundbar). There are quite a few common receivers from Denon, Pioneer, and Sony that will have a CEC On/Off switch, however, newer soundbars may have a less intuitive feature for CEC.
Once you have ensured the CEC is on from the soundbar, you should cold power cycle all of the powered units (remove from AC power for 30-60 seconds). Start by turning on the J-Tech (PASS), and then plugin the FireTV stick. Turn the FireTV on and then turn on the soundbar. The HDMI output of the J-Tech should be transmitting video only which will be a good indication signal is passing as it should (especially if no audio is being received by the monitor you are using). In the case, the issue persists, shut off both the FireTV and the soundbar.
It is possible that you will need to put the J-Tech device in 5 CH mode. Turn the FireTV and the soundbar back on and in the case, the result is still unsuccessful then put the J-Tech unit back into PASS, power cycle devices and try sending the FireTV signal to an Active HDMI Splitter with Output 1 sent to the J Tech unit and Output 2 directly to your Visual Monitor (TV). As opposed to earlier, the TV should have sound coming out of its speakers which will indicate the unit as operational. At that point, you will want to plug the Optical cable (SPDIF) into the OPTICAL/SPDIF Output on your TV and terminate it at the Optical/SPDIF Input of your soundbar. This will interrupt the audio path of the TV signal and will be received by the soundbar as digital information than converted into PCM Audio for you to hear. In the case, nothing happens still, power cycle the devices and ensure you put the J-Tech unit on 5CH mode before powering the devices back on.
In the case, the troubleshooting has proven to be unsuccessful I would highly suggest you use the FireTV as an direct HDMI input via TV. Then take your optical cable and plugin into the same place you from the J-Tech unit as before. Power cycle both, the TV, and the FireTV- if the sound is still not making it through the signal path it is likely due to your soundbar/receiver optical input. Or, perhaps it has some more internally problamatic issues that may require the manufacturer’s intervening. Regardless, it is not viable and I would suggest that you look into the company providing you with a firmware update or a warranty claim.
Lastly, I would recommend switching the J-Tech to 2 CH, and be sure trey those RCA Analog outs. My main takeaway is that there are so many variables that this could turn quickly on your endeavor, therefore, its important to be procedural and direct when troubleshooting these devices. That being said, I would still suggest referring to the manuals (for everything AV, always- J-Tech included), as this industry is exponentially growing as is the technology.
Give the kind folks over at J-Tech a call if you cannot find any fw updates, bulletins, or forum suggestions. I am sure, given your rigorous diagnostics of they would be happy to take a look at what is going on. Nevertheless, keep up the hard work, and thanks for reaching out!